Copie non recuperabili

Discussioni su EssentialPIM in italiano
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Lio
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Copie non recuperabili

Post by Lio »

Buongiorno, il programma di backup ha copiato i files di epim ma ora non riesco ad aprirli e viene generato l'errore come da allegato.
Cordiali saluti.

Max
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Re: Copie non recuperabili

Post by Max »

Hello,

there is no error message attached. Please also send some of the backups to epimsupport@essentialpim... and we look at the files.
Maxim,
EPIM Team

GabrieleSal
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Joined: Fri Jan 19, 2018 2:37 pm

Re: Copie non recuperabili

Post by GabrieleSal »

Buongiorno,
ho la necessità di ripristinare un vecchio backup, ma il programma mi da errore. Ho allegato il file. Grazie dell'aiuto.

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Re: Copie non recuperabili

Post by Max »

Hello,

I have sent you fixed database as private message. Also deleting your original database from here as precaution.
Maxim,
EPIM Team

Lio
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Re: Copie non recuperabili

Post by Lio »

Buongiorno
le allego i messaggi d'errore generati, per quanto all'invio del file è di 114 mb come lo invio?
Attachments
epim-lio.PNG
epim-lio.PNG (7.28 KiB) Viewed 688 times
epim-lio2.PNG
epim-lio2.PNG (6.42 KiB) Viewed 688 times

Max
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Re: Copie non recuperabili

Post by Max »

Lio,

you can upload your database to Dropbox or Google drive and send the link to it as a private message on this forum.
Maxim,
EPIM Team

Lio
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Re: Copie non recuperabili

Post by Lio »

Buonasera, le ho spedito i link alla email o come mp in data 25.2

Max
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Re: Copie non recuperabili

Post by Max »

Hello,

thank you, received both your databases. On none of the database I was able to reproduce the issue. Please install latest version 7.62 and tell us the steps needed to see the error there.
Maxim,
EPIM Team

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