issue to sync outlook help please

[Giulia]

Hi
i use the last version of essentialpim pro & pro portable

well i create an new sync with outlook.com , web email
if i enable sync task
i get this error



can i fix it? how can i fix it?
it works perfectly with google account but with oulook.com i have this error when i want to sync Task , calendar works
thanks

[Max]

Hello,

please:
1. install latest actual verison- 7.6 RC1: viewtopic.php?f=1&t=19641
2. go to File-> Database management and clear cache for the Outlook synchronization and try to synchronize again.
If that does not help, please send logs:
enable extended logging in Tools-> Options-> Synchronization, perform the synchronization and then get log for faulty synchronization using Tools-> Options-> Synchronization-> Browse and send it to epimsupport@... describing the problem and with a link to this forum topic

[Giulia]

Hello,

please:
1. install latest actual verison- 7.6 RC1: viewtopic.php?f=1&t=19641
2. go to File-> Database management and clear cache for the Outlook synchronization and try to synchronize again.
If that does not help, please send logs:
enable extended logging in Tools-> Options-> Synchronization, perform the synchronization and then get log for faulty synchronization using Tools-> Options-> Synchronization-> Browse and send it to epimsupport@... describing the problem and with a link to this forum topic

hi
thank you so much it works!!!!
i have installed the last version
but sometime when i close essentialpim ,they sync don't start even i setup to sync when i close the program
thanks

[Max]

Please describe what synchronizations you expect to start (and they do not). Please also tell exactly which setting you have set up (that syncs when you close program)