ePIM Pro 12.1.2 crashes since last update

[Bareges25]

I follow the same routine as Steve when handling email and it works well so far.

Charles

[admin]

Got it, thank you both for sharing that info.

[Katamaran]

How to turn off email previews?

[admin]

View->Preview Pane.

[Katamaran]

Email module does not work even if you turn off preview, according to the attached video!

[Katamaran]

The file was too large to attach so here is the link to view and download online.

https://1drv.ms/v/c/55d74e54a8ad692e/ET ... g?e=pdjbW2

[Katamaran]

Log filer inkl

[admin]

Thanks, we'll look into this.

[Katamaran]

For now, I'm not using the E-mail module!

[M&M]

Hello,

I have occasionally had problems with the e-mail preview, but never a complete failure.

I copied another “webview2loader.dll”, which was on my computer and is about 40 kb larger, into the EPIM program directory and since then the preview works properly.

Since webview2 is a system component, this may also be the cause of the error. Possibly check the system with “sfc /scannow” or DISM commands. Otherwise, use the Windows 11 (24H2) restore option in the advanced options in Windows Updates (Windows Update / Advanced options / More options / Restore / Fix problems with Windows Update). The “Fix problems with Windows Update” function reinstalls the current version of Windows while retaining apps, files and settings.

ALWAYS MAKE A SYSTEM BACKUP BEFOREHAND! ! !

Good luck M&M

Translated with DeepL.com (free version)

[Katamaran]

Last week I completely reinstalled my computer and Windows so there can't be anything wrong with them.

You can post the file here so we can test it.

[M&M]

Hello Catamaran,

as this is a DLL from Microsoft, I cannot make it available due to copyright.

As a rule, the “webview2loader.dll” is available several times on a Windows system, otherwise the dll is also available on the Internet.

Good luck M&M

[Steve Shank]

I started this thread. Just a note, Zero crashes since Feb 24. Either your updates, or stopping preview mode, or both have resolved the issue.

[Katamaran]

oki doki..