EPIM Pro 5.8 - Problem when creating new contacts
Moderators: Max, TerryRogers
EPIM Pro 5.8 - Problem when creating new contacts
Hello,
I am trying to add a new contact, but after I save it EPIM is erasing all the info I filled out for the new contact and creating a new one with all the fields empty.
I am using the last Pro version (5.
with Win XP SP3.
Regards,
Christhiaan
I am trying to add a new contact, but after I save it EPIM is erasing all the info I filled out for the new contact and creating a new one with all the fields empty.
I am using the last Pro version (5.

Regards,
Christhiaan
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Re: EPIM Pro 5.8 - Problem when creating new contacts
Hello,
thank you. Please make a couple of screenshots demonstrating the problem, I will try to reproduce the problem.
thank you. Please make a couple of screenshots demonstrating the problem, I will try to reproduce the problem.
Maxim,
EPIM Team
EPIM Team
Re: EPIM Pro 5.8 - Problem when creating new contacts
Hello Max,
I have attached one screenshot. I have tried to add the same new contact a couple of times, so the first three lines are blank. I have selected one of this problematic new contacts, and as you can see all the fiels are empty. Just to let you know, there are some custom fields I have created, but they all worked correctly in the previous version of EPIM Pro.
Thank you for your attention.
I have attached one screenshot. I have tried to add the same new contact a couple of times, so the first three lines are blank. I have selected one of this problematic new contacts, and as you can see all the fiels are empty. Just to let you know, there are some custom fields I have created, but they all worked correctly in the previous version of EPIM Pro.
Thank you for your attention.
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Re: EPIM Pro 5.8 - Problem when creating new contacts
So far I could not reproduce. Please try on a new database to check if that's database dependent. If the problem persists on a new database- please make a screenshot of a contact you are making.
Maxim,
EPIM Team
EPIM Team
Re: EPIM Pro 5.8 - Problem when creating new contacts
I have tried a new database, but I had the same problem. I attached two screenshots: the first one shows the window where I was input some data (just a test) in order to create a new contact. After I clicked the OK button on that window, the new contact added has all its fields empty (as is shown in the second screenshot).
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- Screenshot_02.jpg (224.61 KiB) Viewed 3458 times
Re: EPIM Pro 5.8 - Problem when creating new contacts
Just an info I forgot to mention before: I am using the Portable version of EPIM Pro 5.8
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Re: EPIM Pro 5.8 - Problem when creating new contacts
OK, please upload this test database here or somewhere, I will check.
Maxim,
EPIM Team
EPIM Team
Re: EPIM Pro 5.8 - Problem when creating new contacts
Hi Max,
just to let you and others know, this problem was resolved with the new version of EPIM Pro (5.81).
Thank you for your support.
Regards,
Christhiaan
just to let you and others know, this problem was resolved with the new version of EPIM Pro (5.81).
Thank you for your support.
Regards,
Christhiaan
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Re: EPIM Pro 5.8 - Problem when creating new contacts
Thank you for the confirmation.
Maxim,
EPIM Team
EPIM Team