EPIM Pro 5.8 - Problem when creating new contacts

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chg
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EPIM Pro 5.8 - Problem when creating new contacts

Post by chg »

Hello,

I am trying to add a new contact, but after I save it EPIM is erasing all the info I filled out for the new contact and creating a new one with all the fields empty.

I am using the last Pro version (5.8) with Win XP SP3.

Regards,

Christhiaan
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by Max »

Hello,

thank you. Please make a couple of screenshots demonstrating the problem, I will try to reproduce the problem.
Maxim,
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chg
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by chg »

Hello Max,

I have attached one screenshot. I have tried to add the same new contact a couple of times, so the first three lines are blank. I have selected one of this problematic new contacts, and as you can see all the fiels are empty. Just to let you know, there are some custom fields I have created, but they all worked correctly in the previous version of EPIM Pro.

Thank you for your attention.
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by Max »

So far I could not reproduce. Please try on a new database to check if that's database dependent. If the problem persists on a new database- please make a screenshot of a contact you are making.
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chg
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by chg »

I have tried a new database, but I had the same problem. I attached two screenshots: the first one shows the window where I was input some data (just a test) in order to create a new contact. After I clicked the OK button on that window, the new contact added has all its fields empty (as is shown in the second screenshot).
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chg
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by chg »

Just an info I forgot to mention before: I am using the Portable version of EPIM Pro 5.8
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by Max »

OK, please upload this test database here or somewhere, I will check.
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chg
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by chg »

Hi Max,

just to let you and others know, this problem was resolved with the new version of EPIM Pro (5.81).

Thank you for your support.

Regards,

Christhiaan
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Re: EPIM Pro 5.8 - Problem when creating new contacts

Post by Max »

Thank you for the confirmation.
Maxim,
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