How to activate the fingerprint unlock

Discussion of EssentialPIM for Android and synchronization
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PabloES
Posts: 3
Joined: Wed May 20, 2020 8:17 pm

How to activate the fingerprint unlock

Post by PabloES »

Good afternoon.
I have AEPIM PRO 5.7.3 installed on a Huawei G8
I have activated the phone's fingerprint detector, and the screen is unlocked with my fingerprint.
However I can't find how to make AEPIM unlock with my fingerprint.
Am I missing any procedure?

Thank you in advance for your help

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Re: How to activate the fingerprint unlock

Post by admin »

Please check if the "Use fingerprint to unlock" feature is activated in Menu->Settings->Passwords.
Android version of EssentialPIM. Keep all your data in sync!

PabloES
Posts: 3
Joined: Wed May 20, 2020 8:17 pm

Re: How to activate the fingerprint unlock

Post by PabloES »

I have activated the password to protect the entire program. But the option "Use fingerprint to unlock" is disabled. I cannot check or uncheck the checkbox.

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Re: How to activate the fingerprint unlock

Post by admin »

It looks like EPIM is not able to determine whether the fingerprint sensor is available on a system level. Please check if EPIM has all the permissions enabled for it. And also mention your Android OS version. Thanks!
Android version of EssentialPIM. Keep all your data in sync!

PabloES
Posts: 3
Joined: Wed May 20, 2020 8:17 pm

Re: How to activate the fingerprint unlock

Post by PabloES »

I've reviewed the list of permissions the app has, but it doesn't mention anything about the fingerprint.
Android version is 5.1

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Re: How to activate the fingerprint unlock

Post by admin »

There's no special permission for fingerprints. Are all of them enabled?
Android version of EssentialPIM. Keep all your data in sync!

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