EPIM Cloud Sync - Notes not syncing related items

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DavidN
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EPIM Cloud Sync - Notes not syncing related items

Post by DavidN »

Hello,

On PC1, I have setup a note to include 8 different related calendar items to that note. I then sync using EPIM cloud. Then I sync to PC2. The note transfers perfectly, however, the related items do not sync to PC2

Is this normal?

Thank you.
admin
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Re: EPIM Cloud Sync - Notes not syncing related items

Post by admin »

Related items should be synchronized. Please forward us the sync log file, will have a look.
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DavidN
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Re: EPIM Cloud Sync - Notes not syncing related items

Post by DavidN »

Thank you. My apologies, but where would I find the sync log file?
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Re: EPIM Cloud Sync - Notes not syncing related items

Post by admin »

The log files can be found here: Tools->Options->Synchronization, Browse... and the filenames should start with "EPIMCloudSync". Thanks!
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Re: EPIM Cloud Sync - Notes not syncing related items

Post by DavidN »

Thank you. I just sent to support.
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Re: EPIM Cloud Sync - Notes not syncing related items

Post by admin »

Great, thanks!
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