Your request can't be completed. A default task folder can't be deleted

Rasna · Post by **Rasna** » Mon Mar 08, 2021 8:33 am

Hello, it looks like I have deleted a task folder in Epim but when synchronizing it in outlook, it refuses to delete that folder which it's considered as default.
I looked at the logs but there is no indication of what outlook expects to find (the folde name).
Any ideas ho to solve this?
Thnak you

admin · Post by **admin** » Mon Mar 08, 2021 1:15 pm

Yes, please forward me the log file, will check out what's wrong.

Rasna · Post by **Rasna** » Mon Mar 08, 2021 7:21 pm

Hello Admin, thank you so much.
I have attached the latest outlook sync log

admin · Post by **admin** » Wed Mar 10, 2021 1:08 pm

Thanks for the log! Please click on File->Database Mangement, then select Outlook.com under the "Clear synchronization data" section and click on the Clear button. That should help.

Rasna · Post by **Rasna** » Wed Mar 10, 2021 2:31 pm

Hello Admin,

it did work

Thnak you so much

EssentialPIM