PRO activation problem

[poet-man]

@kdgdr

Did they say anything as to license-key? Whether there should be one in any case?
Your description seems to say, that 6.0.5 has an issue in not being able to find license
Thx for info!

[lorymax]

As I have already written, in my case the problem of 6.0.5 is that it does not find the license in the case of a new installation. If you update the previous version it's ok.

For now I am left with AEPIM 5.8.7 and WEPIM Pro 11.1 because AEPIM 6.0.5 gave me problems and I had to manually fix all the tasks.

Now everything works fine.

[Texter]

EPIM Android 6.0.9
Phone: Samsung Galaxy S21 - Android 13
Tablet: Samsung Tab S8 - 13
same Problem.

I had to wipe all my Data because Epim PRO Desktop (11.1.11) messed up a part of the categorys.

going to try the manuell mode, automatic mode still isn't working :/

[poet-man]

@admin
so, did your 'working on the problem' finally solve it, so it won't come up in future anymore? Or was this something that came up with 6.05 only?

[admin]

You mean a problem with picking a Pro version that was purchased more than 7-8 years ago?

[poet-man]

No!
I mean the threads that come up from time to time here in forum, telling that installation does not find license key.
For what reason this happens does not seem to be clear in those threads.
So some information, why this happens, in generell would help to ensure others, that new installations will not have a problem in not finding key.

[Texter]

Have to edit my problem...

I also do not know where to find the licence Key.

EPIM Android 6.0.9 PRO
Phone: Samsung Galaxy S21 - Android 13
Tablet: Samsung Tab S8 - 13
same Problem. Asks for Licence Key. Do not know my licence Key and where to find it.
manually installed 5.8.7 Pro and deactivated auto-update

if i activate 2-way-sync it's going to mess up my categorys. So at the moment i'm only using one way sync PC-->Android

[admin]

Your license key is tied to your Google account. If it was purchased more than 7-8 years ago, sometimes EPIM cannot get that info by sending out requests to Google. In such cases we offer manual app registrations.

[poet-man]

Hi admin ...
In my eyes, this is a very good information, as people, having that problem, now know why and what to do.
Thanks a lot.

[Nurgotora]

Same here. Did not get Pro Status on 6.0.10 installed from Google Play (Android 13) and had a fatal error on synchronizong Calendar.

Installing the 5.8.7 work fine, subsequent upgrade to 6.0.10, too.

[bluemoon_73]

Your license key is tied to your Google account. If it was purchased more than 7-8 years ago, sometimes EPIM cannot get that info by sending out requests to Google. In such cases we offer manual app registrations.

Dear Admin,

how do I register my Version manually as I have the same problem.

Many thanks for your kind help!

Kind regards
Nicole

[admin]

Please send me a PM with your order ID number. Thanks!

[ce67695580]

hello everybody!
this issue STILL PERSISTS!
sorry admin, my wife & me use EPpro since ~ 8 years, an order ID is more than hard to find - to be honest: IMPOSSIBLE!!!
Would this work with the Google account also?
Thank You in advance!
Christian

[admin]

We apologize, but we do not have access to your Google account information. However, we are happy to discuss alternative solutions. Please send me a private message, and we will assist you further.