Update-Probleme

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Verdi
Posts: 2
Joined: Tue Aug 01, 2023 10:26 am

Update-Probleme

Post by Verdi »

Hallo
Ich bin neu im Forum und begrüsse alle.

Folgendes Problem:
Ich habe schon länger Probleme beim Einspielen von Updates. Bisher wurden die Updates nur übernommen, wenn ich "Später neu starten" ausführte und den Rechner neu startete. Immerhin wurde dann das Update angenommen.
Es gelingt mir nun aber nicht mehr die Updates 11.6. und 11.6.5 einzuspielen. Es entsteht keine Fehlermeldung. Nach dem Neustart des Rechners erscheint immer wieder die Versionsnummer 11.5.3.
Ich benütze Windows 10 (immer aktualisiert).

Kann mir jemand einen Tipp geben wie ich auf die neuste Version 11.6.5 updaten kann?

Vielen Dank für die Hilfe.
Herzliche Grüsse aus der Schweiz
Marco
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Re: Update-Probleme

Post by admin »

Hallo Marco and welcome to the community! I'd like to recommend that you download the latest 11.6.5 version from our website (https://www.essentialpim.com/download-free) and install it. This way, you will have the most up-to-date version, which should be able to update to the next version when it becomes available. Thank you for choosing EssentialPIM!
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Verdi
Posts: 2
Joined: Tue Aug 01, 2023 10:26 am

Re: Update-Probleme

Post by Verdi »

Thank you for your fast reply.
Your suggestion will certainly work but this is a workaround. The official way to update via "Help -> check for updates" does not work. There is a bug in the update function of EssentialPim.
Kind regards.
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Re: Update-Probleme

Post by admin »

Maybe that there was a bug in the version you were using before, but we have surely fixed it since then. To ensure you have the most up-to-date and stable version, we recommend downloading and installing the new version from our website. Don't worry; doing this is just as official and reliable as using the "Check for updates" option. If you have any more questions or need further assistance, please feel free to ask. We're here to help!
Android version of EssentialPIM. Keep all your data in sync!
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