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Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 12, 2023 8:56 am
by Rasna
Hi,

I am experiencing an HTTP/1.1.412 Precondition Failed error while synchronizing my iCloud. It all works fine as long as Calendar sync is disabled but if I enable it, then I get the error.
Please note that it's set to one way (iCloud -> Epim).
Can you please help?
Thank you

Details:
Epim pro 11.7
Windows 11

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 12, 2023 9:07 am
by Rasna
Adding another detail. In the sync window I can see:
"Unexpected: Logic error, line starts with a command reference (like C41) but nothing else, why was an exception not thrown earlier? Offending line..."

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 12, 2023 12:25 pm
by admin
Please forward the sync log file to us. You can find it by going to Tools->Options, selecting "Logs Folder", and looking for the file that begins with "iCloud". Thank you!

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 12, 2023 2:33 pm
by Rasna
Hello, there is no iCloud file in the log folder (files sorted by modification date):
please note that I have 2 synchronizations: Outlook and iCloud.

Image

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 12, 2023 3:12 pm
by admin
The latest file with "CalDAVSync" in its name is the one we need. Thank you!

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Wed Sep 13, 2023 7:44 am
by Rasna
Hi, I have sent a private message with the logs.

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Wed Sep 13, 2023 12:26 pm
by admin
Thank you, will check the logs out and let you know if we need any additional info.

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Fri Sep 15, 2023 8:49 pm
by admin
The issue should be resolved in the following build: https://www.essentialpim.com/download/t ... Pro117.exe
This build incorporates numerous changes that will be included in the upcoming release of EssentialPIM version 11.7.1.

Please go ahead and download and install this version. We would greatly appreciate it if you could provide us with feedback on how the software is now performing for you. Thank you!

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Sun Sep 17, 2023 5:33 pm
by Pilotos
I unfortunatelly am facing exactly the same problem. Using the new build didnt hekp at all.
Also by deleting the sync in the app settings, so that I could set up the sync again,
all my calender data dissapeared !

I would really love to get an immediate solution.

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Mon Sep 18, 2023 4:59 pm
by Rasna
So far (logs sent) no solution has been proposed :(

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Mon Sep 18, 2023 7:45 pm
by Pilotos
There was one proposed, but it does not solve the problem!

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Mon Sep 18, 2023 10:06 pm
by admin
Could you please provide me with the updated log files?

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Tue Sep 19, 2023 4:15 pm
by Rasna
Ok, I installed version 11.7 but no change:

Image

Caldav file sent via private message.
Thank you

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Wed Sep 20, 2023 8:13 am
by admin
Thank you, although it seems you forgot to send me the log file via PM.

Re: Epim 11.7 iCloud Sync HTTP/1.1.412 Precondition Failed

Posted: Thu Sep 21, 2023 10:30 am
by Rasna
I sent you a pm