Computer locks when Help-About is selected.

[VictorParkerPIM]

When I click Help and then About, often the computer locks up, no error messages. The About screen flashes on for about one second when I click anywhere on the screen. Re-starting the computer clears the problem for a day or two before it appears again.
This also happened a few times with ver. 11.7.4. Ending with task manager did not fix the problem.

Win11 Pro Ver. 23H2 (OS Build 22631.2792) 64-bit, 32GB Ram, 500gb M.2 SSD, 4Km, EPIMPro Life 11.8

[admin]

Thank you for the report, we will look into it.

[VictorParkerPIM]

Thanks, and Merry Christmas to you and all of your team.

[ecsaltz]

v11.8: I tried a number of times and ways to reproduce this issue, I could not. Not saying that this issue doesn't exist, but I could not come up with any action to do so.

[VictorParkerPIM]

It happens mostly right after Epim updates, after then seldom and randomly.
I don't click on the Help\About often but that's the only time it happens.
This problem has showed up several times in the last few months.
I can't see it being a computer problem since it only happens when I press Help\About.
It's got a mind of it's own, you can't make it do it.
PS:
When computer is locked up CPU is at 2%.
The mouse pointer is active, computer beeps when you click anywhere on screen.
After ending Epim with Task Manager the computer is normal.
Win11 Pro Ver. 23H2 (OS Build 22631.2861) 64-bit, 32GB Ram, 500gb M.2 SSD, 4Km, EPIMPro Life 11.8

[VictorParkerPIM]

Thanks ecsaltz for trying to verify the problem.

[VictorParkerPIM]

I found what causes the lockup, the about screen flashes a microsecond on screen and goes in the background.
Alt+F4 closes the about screen and everything works again. Don't know what causes the About screen to go in the background.

[VictorParkerPIM]

This seems to be fixed in the 11.8.2 version.
Thanks