Could not reset password because the token is invalid

[wla]

I have 'installed' EPIM-cloud to see if i it is what I need. So I started to experiment. After my tests I got the message 'Could not reset password because the token is invalid' when i tried to login to 'cloud.essentialpim.com'.
What is the solution to login again.

[admin]

Let me check your account. Could you please provide me with your username? Also, can you log in from EssentialPIM? Thanks.

[wla]

Username: wj.vd.laar@hccnet.nl

I tried to login from EPIM <file, synchronization, add synchronization, EPIM cloud..> I got: See attachment. I have waited for more then 10 min. Nothing happend. Then I tried the possibility 'çhange password'. I got the login page 'https://cloud.essentialpim.com/index.php/login?clear=1'. With my username and password I am in the EPIM-cloud.
Ii must close the EPIM app with the option 'Task management' with the cross is not possible.

[admin]

Thank you. Your username appears to be fine. What does the message in the screenshot say? We can also reset the password on our end. Would you like us to proceed with that?

[wla]

I tried to login from WEPIM <file, synchronization, add synchronization, EPIM cloud.>

You may reset the password. Please give the steps for login to the cloud from WEPIM and standalone from the browser.

I give you the result after this action(s)

[admin]

We need your account's login information to reset your password. Alternatively, you can attempt to reset it yourself by using a different browser and clicking on the "Forgot password?" link on the https://cloud.essentialpim.com/index.php/login page.

[wla]

I have reset the password with an other browser. This problem is solved. I continue to testing epim-cloud.

Thanks for your help.