Support
Astonsoft is committed to providing the highest quality solutions to our customers. We understand that client environments can vary, and assistance with installation or usability may occasionally be needed. If you ever encounter technical issues or have questions, our support team is available 24/7, ready to assist you promptly.
Note: Licensed customers and registered EPIM Pro users receive priority support for their inquiries.
Support Form
When contacting us, please include all relevant information so we can assist you as quickly as possible.
Be sure to provide:
- Your EPIM version numberr
- A detailed description of the problem
- Your registered email address or order ID number
Other Support Options
-
Community Forum
Our online community forum is a great place to get help from our team members and expert users. Join the conversation, ask questions, troubleshoot issues, and share tips and tricks with other EPIM users.
-
Knowledge Base
Our knowledge base is a valuable resource for finding quick answers to the most frequently asked questions from our users. It offers solutions to common issues and helps you make the most of EPIM's features.
-
Online Documentation
Our online documentation is a comprehensive resource that covers all aspects of working with EPIM. From basic functionality to advanced features, the documentation provides step-by-step instructions and helpful tips.