EssentialPim Business errore

Discussioni su EssentialPIM in italiano
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peppeplus
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EssentialPim Business errore

Post by peppeplus »

Salve, ho appena fatto " l'aggiornamento" da Epim Pro alla versione Epim Business ma senza risultato finale:
Il programma gira sul mio PC.
Ho creato una nuova sessione e dopodiché ho provato a salvare il mio lavoro su una cartella sulla mia rete con esito negativo.
Mi da un messaggio di errore, come mostrato in allegato.
La cartella in rete è raggiungibile dal mio PC , posso inserire qualunque documento e modificarli senza problema, ma se provo a salvare il mio file
: pippo.epim NON LO PERMETTE, mi da in messaggio di errore.
??? Quando faccio info versione programma, non è presente nessun riferimento di Epim Business ???
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info versione dopo aggiornamento.png
messaggio errore.png
admin
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Re: EssentialPim Business errore

Post by admin »

What does the error message say in English? Thank you.
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peppeplus
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Re: EssentialPim Business errore

Post by peppeplus »

use windows tools to copy the database.
Epim network is required to work on the network (with license)
peppeplus
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Re: EssentialPim Business errore

Post by peppeplus »

Ho un dubbio : forse l'aggiornamento non è Epim business??
Google translate:
I have a doubt: my update is not Epim business??
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Re: EssentialPim Business errore

Post by admin »

Have you re-registered EPIM with your new license key? Could you please provide a detailed list of the steps you took to receive the error message? Thank you.
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peppeplus
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Re: EssentialPim Business errore

Post by peppeplus »

How do I know if I have an Epim Pro or Epim Business license?

I answer your question:
- I checked that epim run on my PC
- I verified that Firebird is present on my PC
- I have verified that Firebird Guardian is run (with task manager)
- I have verified that Firebird Server is run (with task manager)
- I verified that the myjob network folder it is reading/writing

A) open epim program
B) write my information
C) file... save as... seech network folder (myjob) and save: error response :
use windows tools to copy the database.
pim network is required to work on the network (with license)
======================================================
payment from epim pro to businesses E.17.95
mail paymet licenze 07/03/2024
Your Aggiorna EssentialPIM Pro all’edizione Business License - Order ASTONSOFT240307-9338-80108
License Name: xxxxxx
License Key: yyyyyyy
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Re: EssentialPim Business errore

Post by admin »

I will send you another test license key via a personal message. Please register EPIM with it and check if that resolves the issue. Thank you.
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peppeplus
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Re: EssentialPim Business errore

Post by peppeplus »

I can send you my data and code: so you can verify.
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Re: EssentialPim Business errore

Post by admin »

No need, thanks. Have you already checked the key?
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peppeplus
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Re: EssentialPim Business errore

Post by peppeplus »

Buon giorno (qui a Milano). Ho lavorato e quindi non potevo rispondere prima.
Oggi ho testato la tua licenza.
appena messo il codice, il programma mi avvisa che adesso è epim business con 2 licenze attive ( mentre prima nessuna informazione).
Purtroppo non funziona, però ci sono delle novità che mi fa pensare che questo programma è stato bloccato in modo esagerato:
1) lancio epim business sul mio PC con 2 licenza business attive
2) inserisco i dati
3) salvo il lavoro nella mia rete locale : messaggio di errore -->> non è possibile salvare perche serve epim business con licenza per lavorare in rete ???????

ok. provo un altro metodo : creare un'altra rete locale tramite cellulare.
- portatile 1 con epim business con 2 licenze ed firewall sboccato
- portatile 2 con SIM in 3G (Hot-Spot attivo), dove voglio salvare mio database ed firewall sbloccato

1) portatile 1 : apro blocco note, inserisco un testo e poi salvo sulla cartella sul portatile 2 senza problemi (ok, la rete funziona)
2) portatile 1 : apro epim business, con 2 licenze attive, salvo file su portatile 2 : messaggio di errore -->> seve epim business con licenza per lavorare in rete ?????
**********
Good morning (here in Milan). I worked so I couldn't reply sooner.
Today I tested your license.
as soon as I entered the code, the program notifies me that it is now epim business with 2 active licenses (whereas before no information).

Unfortunately it doesn't work, but there are some new features that make me think that this program has been blocked excessively:
1) I launch epim business on my PC with 2 business licenses
2) enter the data
3) I save the work in my local network: error message -->> it is not possible to save because you need epim business with a license to work on the network ???????

OK. I try another method: create another local network via cellular phone.
- laptop 1 with epim business with 2 licenses and disable firewall
- laptop 2 with SIM GSM in 3G (Hot-Spot active), where I want to save my database and firewall disable

1) from laptop 1: I open notepad, enter a text and then save to the folder on laptop 2 without problems (ok, the network works)
2) from laptop 1 I open epim business, with 2 active licenses, I save files on laptop 2: error message -->> do I need epim business with a license to work online ????
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Re: EssentialPim Business errore

Post by admin »

It seems you don't really understand how the Business version works over the network. Here's the error message in English, which explains things clearly:
2024-03-25_134012.png
2024-03-25_134012.png (5.45 KiB) Viewed 746 times

You cannot save a database into a network location, you can only open it from the network location. Additionally, there should be a Firebird server running at that location. Please refer to the online help to gain a better understanding of how to work with EPIM Business: https://www.essentialpim.com/help/networking.htm.
Thanks.
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