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Re: 11.5.2 download extremely slow

Posted: Fri May 26, 2023 3:26 pm
by ablamis23
Does that helps?
Application: EssentialPIM Pro 11.5.1 03.05.2023
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Exception class: EAccessViolation
Exception message: Access violation at address 005579A4 in module 'EssentialPIM.exe'. Read of address 00000008.
Exception address: 005579A4
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Main thread ID = 4900
Exception thread ID = 4900
------------------------------------------------------------------------------
Object Logs:
16:20:37.501 DBOpen OK
16:20:37.147 SetViewMode OK
16:20:36.784 SetViewMode 1
16:20:36.230 DBOpen
------------------------------------------------------------------------------
Active Controls:
16:22:39.819 AutoUpdateForm CancelBtn
16:22:33.037 AutoUpdateForm
16:22:29.901 AutoUpdateForm WebBrowser1
16:22:23.790 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
16:22:20.762 DBManDialog
16:22:19.753 StatusForm CancelBtn
16:22:19.189 StatusForm
16:22:10.686 DBManDialog GroupBox2 ClearCB
16:21:34.754 DBManDialog FilePathEd
16:20:36.784 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 26.05.2023 16:22
(001569A4) [005579A4]
(001759B0) [005769B0]
(000D4508) [004D5508]
------------------------------------------------------------------------------
Memory: 16218; free 13130
Display: 1920x1200 pixels, 32 bpp, 96 PPI

Re: 11.5.2 download extremely slow

Posted: Fri May 26, 2023 4:24 pm
by admin
When does the error pop up?

Re: 11.5.2 download extremely slow

Posted: Fri May 26, 2023 4:29 pm
by ablamis23
When I've closed/cancelled the autoupdate-form (after nothing happend)

Re: 11.5.2 download extremely slow

Posted: Fri May 26, 2023 4:41 pm
by poet-man
Well, I know I can always download version from website. Just thought it is a different procedure, that takes places, when getting auto-download. So wanted to repeat it some way.

Just had a try to download from website ... was as fast as ever.

Re: 11.5.2 download extremely slow

Posted: Sat May 27, 2023 8:46 am
by admin
ablamis23, thank you for your explanation, but the error seems more like an effect rather than the cause.

poet-man, the download servers typically vary depending on your geographic location. In theory, you should be connected to the closest and fastest server for your location, so the download should have been from the same servers used for updates and regular downloads. Thank you for checking, of course!

Re: 11.5.2 download extremely slow

Posted: Sat May 27, 2023 10:30 am
by ablamis23
today, the download via the update feature worked perfect and fast. Thanks. Problems seem to be solved.

Re: 11.5.2 download extremely slow

Posted: Sat May 27, 2023 12:49 pm
by admin
Thanks for the confirmation!

Re: 11.5.2 download extremely slow

Posted: Sun May 28, 2023 5:26 pm
by poet-man
Just checked download of 11.5.3
Download from website is as expected (finished within about 15 seconds with a 50 Mbit connection).
Then tried auto-update in program. It took about 8 minutes to download